<div>I'm not sure if this works for newer versions of Asterisk, but on old ones, you could pause an agent and THEN log him on, and he'd be paused.<br></div><div>l.</div><div><br></div><br><div class="gmail_quote">2010/2/4 Robert Grignon <span dir="ltr"><<a href="mailto:rgrignon@fleetone.com">rgrignon@fleetone.com</a>></span><br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;"><br>
I thought there was an option for this but cant find it....<br>
<br>
We have a busy callcenter and I would like the agents to log in and be<br>
in a paused state upon login... Right now they login and they are<br>
instantly receiving a call....<br>
<br>
Thanks for the input...<br>
</blockquote></div><br>-- <br>Loway - home of QueueMetrics - <a href="http://queuemetrics.com">http://queuemetrics.com</a><br><br>