[asterisk-users] Can an agent Login to a queue and be paused

[Danny Nicholas]

Just a thought; give them a penalty on login so unless the queue is full,
they will go a cycle without a call.


-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Robert Grignon
Sent: Thursday, February 04, 2010 2:28 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: [asterisk-users] Can an agent Login to a queue and be paused

 
I thought there was an option for this but cant find it....

We have a busy callcenter and I would like the agents to log in and be
in a paused state upon login... Right now they login and they are
instantly receiving a call....

Thanks for the input...


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