[asterisk-users] Polycom retrieve call from hold

[Darrick Hartman]

Mike Diehl wrote:
> On Saturday 28 November 2009 04:48:13 pm Darrick Hartman wrote:
>> Mike Diehl wrote:
>>> On Saturday 28 November 2009 06:54:16 am Kevin P. Fleming wrote:
>>>> Mike Diehl wrote:
>>>>> On Friday 27 November 2009 11:09:02 am Noah Miller wrote:
>>>>>> Hi Mike -
>>>>>>
>>>>>>> I've got a Polycom 501 that's been working with Asterisk for some
>>>>>>> time. However, I don't seem to be able to put a call on hold and get
>>>>>>> it back. It goes on hold just fine.  But when I press the resume
>>>>>>> button, nothing happends.
>>>>>>>
>>>>>>> Anyone seen this befor?  Any ideas on where to start to fix it?
> 
> Ok, so I've got a very old firmware on my phone that needs to be upgraded.  If 
> I remove my provisioning file(s) from my ftp server and rev the firmware, 
> would this completely wipe out any and all prior configuration on the phone?  
> 
> If this would work, I could elliminate about 50K worth of XML from the 
> equation.  Then I'd go in and configure the phone via the web.  If I have a 
> working phone, then I can conclude that either the upgrade fixed it, or the 
> XML provisioning file I was using was at fault.
> 
> Does this sound right?  Does anyone have a better/different idea?
> 

I'd configure the phone using the XML files, but take a look at the 
method that Karl Fife has documented here:

http://www.kfife.com/voip/

Minimal changes are made to files.  The base config files are never 
touched which makes upgrading firmware versions super easy.

Darrick