[asterisk-users] Polycom Phones start to break up after beingupa LONG time

[Alexander Lopez]

Gave you looked to see if other issue may be causing it:

 

A.	virus could be attacking the Web port on the Polycom and causing
a problem with the trough put, rebooting may change the IP address of
the phone and therefore the virus can't find the phone until later).
B.	Switch may be going bad (is it POE? Maybe Power supply is being
taxed and rebooting resets it)

C    Are you sure it's a Polycom issue. If all phones are affected it
may be something on the PBX. (I had a client that I inherited, that had
the PBX pinholed to the net for SMTP, Web, SSH. There were so many
resources being used by the attacks on the services that Asterisk
started to suffer)

 

 

 

 

P Kindly consider the environment before printing this e-mail.

 

________________________________

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Danny
Nicholas
Sent: Friday, February 20, 2009 12:45 PM
To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
Subject: Re: [asterisk-users] Polycom Phones start to break up after
beingupa LONG time

 

This is just a hack, but why don't you schedule a "sip notify
polycom-restart" during "lunch hour"?  You could run it from a cron job
using this line for each phone:

Asterisk -rx "sip notify polycom-check-cfg 100" replacing 100 with the
number of the phone (extension).

 

________________________________

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Asterisk
Asterisk
Sent: Friday, February 20, 2009 11:25 AM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Cc: nt_jnewman at yahoo.com
Subject: Re: [asterisk-users] Polycom Phones start to break up after
beingup a LONG time

 

That's interesting - I haven't noticed this with any of my installs.
What version of firmware and SIP?

 

________________________________

From: Barry D. Hassler <barry.hassler at gmail.com>
To: Asterisk Users Mailing List - Non-Commercial Discussion
<asterisk-users at lists.digium.com>
Sent: Friday, February 20, 2009 8:41:33 AM
Subject: [asterisk-users] Polycom Phones start to break up after being
up a LONG time

Has anyone else encountered this? I have a fairly large installation
(~50 phones, almost all Polycom 501's and a handful of 601's. We're
running into a number of phones on which the outbound voice (Polycom
phone user doesn't hear any problems, but the other end does) is
breaking up occasionally -- enough to be noticeable and make you say
"what?". In each case, rebooting the phone has resolved the symptoms,
but I'd like to know if there is a known problem.

most of these phones would be up for several months now (installed this
past summer), and unless there are any power outages, would not be
restarted specifically.

I'm planning on restarting all the phones over the weekend, but as this
is a 24-hour operation, we'd like to avoid interrupting phones at all.

-- 
Barry D. Hassler
President, HCST

http://www.hcst.net/
937-427-9000

 

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