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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Gave you looked to see if other issue may
be causing it:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<li class=MsoNormal style='color:navy;mso-list:l0 level1 lfo1'><font size=2
color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial'>virus
could be attacking the Web port on the Polycom and causing a problem with
the trough put, rebooting may change the IP address of the phone and
therefore the virus can’t find the phone until later).<o:p></o:p></span></font></li>
<li class=MsoNormal style='color:navy;mso-list:l0 level1 lfo1'><font size=2
color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial'>Switch
may be going bad (is it POE? Maybe Power supply is being taxed and
rebooting resets it)<o:p></o:p></span></font></li>
</ol>
<p class=MsoNormal style='margin-left:.25in'><font size=2 color=navy
face=Arial><span style='font-size:10.0pt;font-family:Arial;color:navy'>C Are
you sure it’s a Polycom issue. If all phones are affected it may be
something on the PBX. (I had a client that I inherited, that had the PBX
pinholed to the net for SMTP, Web, SSH. There were so many resources being used
by the attacks on the services that Asterisk started to suffer)<o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:.25in'><font size=2 color=navy
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] <b><span style='font-weight:
bold'>On Behalf Of </span></b>Danny Nicholas<br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, February 20, 2009
12:45 PM<br>
<b><span style='font-weight:bold'>To:</span></b> 'Asterisk Users Mailing List -
Non-Commercial Discussion'<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [asterisk-users]
Polycom Phones start to break up after beingupa LONG time</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>This is just a hack, but why don’t
you schedule a “sip notify polycom-restart” during “lunch
hour”? You could run it from a cron job using this line for each
phone:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Asterisk –rx “sip notify
polycom-check-cfg 100” replacing 100 with the number of the phone
(extension).<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] <b><span style='font-weight:
bold'>On Behalf Of </span></b>Asterisk Asterisk<br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, February 20, 2009
11:25 AM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">Asterisk
Users Mailing List - Non-Commercial Discussion</st1:PersonName><br>
<b><span style='font-weight:bold'>Cc:</span></b> nt_jnewman@yahoo.com<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [asterisk-users]
Polycom Phones start to break up after beingup a LONG time</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>That's interesting - I haven't noticed this with any of my installs.
What version of firmware and SIP?<o:p></o:p></span></font></p>
</div>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Barry D. Hassler
<barry.hassler@gmail.com><br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">Asterisk
Users Mailing List - Non-Commercial Discussion</st1:PersonName>
<asterisk-users@lists.digium.com><br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, February 20, 2009
8:41:33 AM<br>
<b><span style='font-weight:bold'>Subject:</span></b> [asterisk-users] Polycom
Phones start to break up after being up a LONG time<br>
</span></font><br>
Has anyone else encountered this? I have a fairly large installation (~50
phones, almost all Polycom 501's and a handful of 601's. We're running into a
number of phones on which the outbound voice (Polycom phone user doesn't hear
any problems, but the other end does) is breaking up occasionally -- enough to
be noticeable and make you say "what?". In each case, rebooting the
phone has resolved the symptoms, but I'd like to know if there is a known
problem.<br>
<br>
most of these phones would be up for several months now (installed this past
summer), and unless there are any power outages, would not be restarted
specifically.<br>
<br>
I'm planning on restarting all the phones over the weekend, but as this is a
24-hour operation, we'd like to avoid interrupting phones at all.<br clear=all>
<br>
-- <br>
Barry D. Hassler<br>
President, HCST<br>
<br>
<a href="http://www.hcst.net/" target="_blank">http://www.hcst.net/</a><br>
937-427-9000<o:p></o:p></p>
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