[asterisk-users] Aastra phone crashes with Asterisk 1.6

[OCG Technical Support]

Don't expect too much from Aastra.  In our previous dealings trying to
report serious bugs (like phone lockup/crash) to Aastra, they didn't want
the details, or they simply gave us canned answers which did no good.
(Superficial tech support)

We've moved away from Aastra for new installs, but we still have to support
old customers with Aastra....


-----Original Message-----
From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Philipp
Kempgen
Sent: February 11, 2009 12:45 AM
To: Asterisk Users List
Subject: Re: [asterisk-users] Aastra phone crashes with Asterisk 1.6

Carlos Chavez schrieb:
> 	I upgraded my office server from 1.4.22 to 1.6.0.5 on the weekend
and
> after some testing there seems to be a compatibility problem when using
> Aastra phones.

> If I dial any of those phones the
> call will drop after a minute or so and the phone will crash.

I'm not saying it's not an Asterisk problem. Maybe something in
the SIP signaling/RTP is broken.

However it's definitely an Aastra problem. No matter how broken
the signaling -- that's no excuse for crashing. So make sure to
report the issue to Aastra as well.


   Philipp Kempgen

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