[asterisk-users] Fwd: Nortel BCM - Call Accounting Interface?

[Alex Bell]

Steve,
     The * is the first step in moving a small 3 user call center off the
Nortel switch, but leaving the rest of the user's in the building on the
existing switch. Eventually all will be swapped over to *, but this has to
be done in phases. The plan is to move all to a hosted * solution in about a
year and a half. Besides I think using a Linux O/S in a cloud uses a very
small footprint vs a WinX O/S allowing for much less headaches.
     Trying to get away from all the proprietary SW and really bad support
that comes along with it.
     Hope that makes sense. Do you have any ideas for this...?

Thanks for your response,
Al


On Mon, Dec 21, 2009 at 8:27 AM, Steve Howes <steve-lists at geekinter.net>wrote:

>
> On 21 Dec 2009, at 12:04, Alex Bell wrote:
> >  Dear List,
> >       Need to know if anyone on this list has had any experience
> > with using the Nortel BCM 50 for Call Account Reporting using an IP
> > connection to a Linux / Asterisk interface? Presently, I have a BCM
> > 50 installed that uses a local Lenova Small Form Factor PC with a
> > windows XP / os that quit reporting because of a up-grade to the
> > Nortel reporting software. Nortel support is now telling me that my
> > PC needs to be up-graded for it to work with the newly patched
> > reporting software. Nortel as far as I know is a Windows only shop
> > and uses IIS and a utility to pull the data stream out of the BCM
> > and into the local pc that uses MSSql. What I'm looking to
> > accomplish is use a virtual machine running * and MySql to pull the
> > call data. I'm aware that Nortel use proprietary sw, but was
> > wondering if any Nortel Guru on the list has had any luck using *
> > and a 3rd party call accounting software to share?
> >
> >  Thanks for any help, suggestions or directions on where to find
> > help you can provide.
> >  Al
>
> What is the Asterisk bit for? Cant you just pull the CDRs off the
> Nortel by whatever means their software did, then put that into some
> 3rd party software?
>
> S
>
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