[asterisk-users] wrapuptime?

[Magnus Benngård]

Hi!

Trying to understand how wrapuptime is working...
I have written a small php script that let agents log in/out
off a queue. That part is working as a clock but wrapuptime
is not doing what I expect.

Input Interiör - Queue Manager

 0317998989 has 0 calls (max unlimited) in 'rrmemory' strategy (5s
holdtime, 94s talktime), W:0, C:8, A:1, SL:0.0% within 0s
 Members: 
 SIP/0317998971 with penalty 2 (dynamic) (Not in use) has taken no calls
yet
 SIP/0317998975 with penalty 2 (dynamic) (Not in use) has taken no calls
yet
 SIP/0317998972 with penalty 1 (dynamic) (Not in use) has taken 8 calls
(last was 2 secs ago)
 No Callers

SIP/0317998972 did hang up 8 seconds ago, but if someone calls the queue
at this moment, the call will start ringing on SIP/0317998972 again.
I thought the wrapuptime should cause the call to go to one of the other
agents. Did I miss anything in the configs or is it that we have different
penalties or...?

cat
queues.conf
[general]
;
autofill=yes
keepstats=yes
;
;
[0317998989]
retry=5
strategy=rrmemory
timeout=20
wrapuptime=120

cat agents.conf
[general]
;
persistentagents=yes
;
;
[agents]
;
agent => 0317998971,1234,Stefan Andersson
agent => 0317998972,1234,Kerem Tubluk
agent => 0317998975,1234,Magnus Benngard
agent => 0317998976,1234,Jimmy Beckman
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