[asterisk-users] Asterisk Autodialer

[Alex Balashov]

Pascal Bruno wrote:

> I do not quite agree, I have developed a system exactly like that using 
> call files, and I do have an interface to upload the numbers to call, 
> you can setup call time, and the the delay to wait between each call.  
> To me it was very straight forward and it works great, you can make a 
> few thousands of calls a day depending on how many lines/channels you have.

With enough spiritual commitment, anything can be done;  you certainly 
*can* do it this way.  You can write a fairly sophisticated dialer in 
Bash, too.

The issue is whether it is methodologically correct and qualitatively 
appropriate.  It is much easier to schedule calls and manage outcomes 
dynamically - such as highly granular agent stats informed by 
up-to-the-minute heuristics, or aggressive overdial ratio control - with 
real-time monitoring of both call initiation and call results via AMI.

It's a question of ROI on your time.  You can do it however you want, 
especially if you're really motivated to avoid a particular type of 
development chore.

-- Alex

-- 
Alex Balashov - Principal
Evariste Systems
Web     : http://www.evaristesys.com/
Tel     : (+1) (678) 954-0670
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