[asterisk-users] Split incoming call volume across queues on several asterisk servers

[Alex Balashov]

Proxies do not handle media, so, one can definitely handle 300 
simultaneous calls.

Haider Raza wrote:

> But will this allow the proxy to handle a load of 300 simultaneous 
> calls? I mean will the calls be sent off to other asterisk servers and 
> the proxy be left load-free to route new calls?
> 
> -- 
> Dr. Haider Raza
> BM 5203
> 3508 North West 114 Av.
> Doral, Florida 33178
> 
> Mobile    +(809)-659-0623
> 
> On Fri, Sep 26, 2008 at 10:37 PM, Alex Balashov 
> <abalashov at evaristesys.com <mailto:abalashov at evaristesys.com>> wrote:
> 
>     You can set up a proxy to round-robin/load-balance the incoming
>     calls across three servers.
> 
>     If you need to do this with a view to queue utilisation, an outside
>     process can be set up to mediate this via the Manager API and
>     provide this information to the proxy process in real time.
> 
>     A proxy can also be set up to roll calls over to another Asterisk
>     server if that server returns an error status code because all the
>     agents are unavailable, such as 486 Busy or temporarily unavailable.
> 
>     You can, also, of course, do this in the Asterisk dial plan itself -
>     fiddle with the timeout values on the Queue() app.  However, in this
>     paradigm, the first Asterisk box is going to have to cross-connect
>     the call to others in the series, in a daisy chain.  But if you can
>     avoid media handling in such scenarios (i.e. use re-INVITEs), that
>     shouldn't be too bad.
> 
>     Haider Raza wrote:
> 
>         Hi,
>             I was wondering if there is anyway to split, say, 300 calls
>         that come in from the SIP provider across 10 asterisk servers
>         with 30 agents each, without having the telco do the splitting.
>         Is there any way to do call distribution, e.g. we send an
>         incoming call to a similar queue on the next asterisk server if
>         all agents on the first asterisk server are busy and the queue
>         already has a certain number of calls in it?
> 
>         Thanks,
>         -- 
>         Dr. Haider Raza
> 
> 
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> 
>     -- 
>     Alex Balashov
>     Evariste Systems
>     Web    : http://www.evaristesys.com/
>     Tel    : (+1) (678) 954-0670
>     Direct : (+1) (678) 954-0671
>     Mobile : (+1) (706) 338-8599
> 
> 
> 
> 


-- 
Alex Balashov
Evariste Systems
Web    : http://www.evaristesys.com/
Tel    : (+1) (678) 954-0670
Direct : (+1) (678) 954-0671
Mobile : (+1) (706) 338-8599