[asterisk-users] Split incoming call volume across queues on several asterisk servers

[Haider Raza]

But will this allow the proxy to handle a load of 300 simultaneous calls? I
mean will the calls be sent off to other asterisk servers and the proxy be
left load-free to route new calls?

-- 
Dr. Haider Raza
BM 5203
3508 North West 114 Av.
Doral, Florida 33178

Mobile    +(809)-659-0623

On Fri, Sep 26, 2008 at 10:37 PM, Alex Balashov
<abalashov at evaristesys.com>wrote:

> You can set up a proxy to round-robin/load-balance the incoming calls
> across three servers.
>
> If you need to do this with a view to queue utilisation, an outside process
> can be set up to mediate this via the Manager API and provide this
> information to the proxy process in real time.
>
> A proxy can also be set up to roll calls over to another Asterisk server if
> that server returns an error status code because all the agents are
> unavailable, such as 486 Busy or temporarily unavailable.
>
> You can, also, of course, do this in the Asterisk dial plan itself - fiddle
> with the timeout values on the Queue() app.  However, in this paradigm, the
> first Asterisk box is going to have to cross-connect the call to others in
> the series, in a daisy chain.  But if you can avoid media handling in such
> scenarios (i.e. use re-INVITEs), that shouldn't be too bad.
>
> Haider Raza wrote:
>
>   Hi,
>>     I was wondering if there is anyway to split, say, 300 calls that come
>> in from the SIP provider across 10 asterisk servers with 30 agents each,
>> without having the telco do the splitting. Is there any way to do call
>> distribution, e.g. we send an incoming call to a similar queue on the next
>> asterisk server if all agents on the first asterisk server are busy and the
>> queue already has a certain number of calls in it?
>>
>> Thanks,
>> --
>> Dr. Haider Raza
>>
>>
>> ------------------------------------------------------------------------
>>
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>
>
> --
> Alex Balashov
> Evariste Systems
> Web    : http://www.evaristesys.com/
> Tel    : (+1) (678) 954-0670
> Direct : (+1) (678) 954-0671
> Mobile : (+1) (706) 338-8599
>
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