[asterisk-users] Asterisk Queue's

[Tobias Ahlander]

>Date: Fri, 29 Aug 2008 09:12:12 -0500
>From: Mark Michelson <mmichelson at digium.com>
>Subject: Re: [asterisk-users] Asterisk Queue's
>To: Asterisk Users Mailing List - Non-Commercial Discussion
>    <asterisk-users at lists.digium.com>
>Message-ID: <48B803BC.5060309 at digium.com>
>Content-Type: text/plain; charset=ISO-8859-1; format=flowed
>
>Tobias Ahlander wrote:
>> Hello Philipp,
>>
>> Yes, I have autofill set in queues.conf. I suspect that this behaviour
>> is because the Polycom phones I use have 2 lines. Has anyone used this
>> function with polycom phones before? Also, my agents are Dynamic,
>> perhaps this works better with Static agents?
>>
>> Here's my queues.conf (with commented lines deleted for easier reading):
>>
>> [general]
>> autofill = yes
>> monitor-type = MixMonitor
>>
>> [sales]
>> strategy = rrmemory
>> wrapuptime=15
>>
>
>Depending on which Asterisk version you are using, there was a bug in the
queue
>application for some 1.4 releases where the autofill option would only be
set
>properly if it were placed inside a queue. In other words, you may want to
try
>putting autofill=yes inside the [sales] queue in your configuration.
>
>Also, if you're using a version of Asterisk 1.2, autofill is not a valid
option
>and you'll be stuck with the behavior you're seeing.
>
>Mark Michelson

Mark,

Unfortunately this didn't help at all... Anyone else has any tips? Is there
a way to limit the polycom phones to only take one call from the Queue at
the same time? Asterisk version running is 1.4.13

Best regards,
Tobias
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