<div dir="ltr">>Date: Fri, 29 Aug 2008 09:12:12 -0500<br>>From: Mark Michelson <<a href="mailto:mmichelson@digium.com">mmichelson@digium.com</a>><br>>Subject: Re: [asterisk-users] Asterisk Queue's<br>>To: Asterisk Users Mailing List - Non-Commercial Discussion<br>
> <<a href="mailto:asterisk-users@lists.digium.com">asterisk-users@lists.digium.com</a>><br>>Message-ID: <<a href="mailto:48B803BC.5060309@digium.com">48B803BC.5060309@digium.com</a>><br>>Content-Type: text/plain; charset=ISO-8859-1; format=flowed<br>
><br>>Tobias Ahlander wrote:<br>>> Hello Philipp,<br>>> <br>>> Yes, I have autofill set in queues.conf. I suspect that this behaviour <br>>> is because the Polycom phones I use have 2 lines. Has anyone used this <br>
>> function with polycom phones before? Also, my agents are Dynamic, <br>>> perhaps this works better with Static agents?<br>>> <br>>> Here's my queues.conf (with commented lines deleted for easier reading):<br>
>> <br>>> [general]<br>>> autofill = yes<br>>> monitor-type = MixMonitor<br>>> <br>>> [sales]<br>>> strategy = rrmemory<br>>> wrapuptime=15<br>>> <br>><br>>Depending on which Asterisk version you are using, there was a bug in the queue <br>
>application for some 1.4 releases where the autofill option would only be set <br>>properly if it were placed inside a queue. In other words, you may want to try <br>>putting autofill=yes inside the [sales] queue in your configuration.<br>
><br>>Also, if you're using a version of Asterisk 1.2, autofill is not a valid option <br>>and you'll be stuck with the behavior you're seeing.<br>><br>>Mark Michelson<br><br>Mark, <br><br>Unfortunately this didn't help at all... Anyone else has any tips? Is there a way to limit the polycom phones to only take one call from the Queue at the same time? Asterisk version running is 1.4.13<br>
<br>Best regards, <br>Tobias<br></div>