[asterisk-users] Agents log in afterhours

[Ing. Jorge S Alanís Garza]

Hi all,

 

I received a report of a client which stated that two of its agents are
“logging in” to the queues when they actually aren’t there working. They
appeared to be logged on all night. They thought they weren’t logging off
correctly, but they checked one of them and he was following the procedure.
Any ideas of what can be happening?  Is there a way to prevent logins to
queues afterhours?

 

Thanks,

 

Jorge Santiago Alanís Garza 
Innovación y Desarrollo 
 <mailto:jorge.alanis at blocknetworks.com.mx>
jorge.alanis at blocknetworks.com.mx

 

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