[asterisk-users] Wierd queue question

Julian Lyndon-Smith asterisk at dotr.com
Sat Nov 1 02:24:36 CDT 2008


show application RemoveQueueMember
  -= Info about application 'RemoveQueueMember' =-

[Synopsis]
Dynamically removes queue members

[Description]
   RemoveQueueMember(queuename[|interface[|options]]):
Dynamically removes interface to an existing queue
If the interface is NOT in the queue and there exists an n+101 priority
then it will then jump to this priority.  Otherwise it will return an error
The option string may contain zero or more of the following characters:
       'j' -- jump to +101 priority when appropriate.
  This application sets the following channel variable upon completion:
     RQMSTATUS      The status of the attempt to remove a queue member as a
                     text string, one of
           REMOVED | NOTINQUEUE | NOSUCHQUEUE
Example: RemoveQueueMember(techsupport|SIP/3000)

Julian

Dan Austin wrote:
> I have just setup a small queue implementation for one
> of my branch offices, replacing a 16 year old key system
> that had a hacked together pseudo call queuing feature.
>
> The 'agents' are not dedicated to the queues and want to
> be able to logon and get one call only from the queue.
> I know this is odd, but it is how my users want it to
> work.
>
> I have the login process setup using dynamic agents and
> set a wrap-up time long enough for the agent to logout.
> They have accepted this as a short term solution, but
> they really want to be automatically logged out after
> taking one and only one call.
>
> Any tips or hints on how to accomplish this would be
> greatly appreciated.
>
> Thanks,
> Dan
>
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