[asterisk-users] Wierd queue question
Dan_Austin at Phoenix.com
Sat Nov 1 01:25:59 CDT 2008
I have just setup a small queue implementation for one
of my branch offices, replacing a 16 year old key system
that had a hacked together pseudo call queuing feature.
The 'agents' are not dedicated to the queues and want to
be able to logon and get one call only from the queue.
I know this is odd, but it is how my users want it to
I have the login process setup using dynamic agents and
set a wrap-up time long enough for the agent to logout.
They have accepted this as a short term solution, but
they really want to be automatically logged out after
taking one and only one call.
Any tips or hints on how to accomplish this would be
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