[asterisk-users] Queue is sending calls to Agents even when they are in use

[Steve Totaro]

On Tue, Jun 3, 2008 at 3:49 PM, Thomas Winter <thowinter at googlemail.com> wrote:
> On Tuesday 03 June 2008 21:11, Steve Totaro wrote:
>
>> Or if you like to do it the hard way (if the phone supports it), turn
>> off call waiting.
>
> thanks,
> but I have clients without this option.
>
> I did also found out that GROUP() is not working when dialing Agents through
> LOCAL channels.
>
> I will try to parse "show queues" and found out status of agents.
>
> Or somebody can suggest an better solution..
>
> best regards
> Thomas
>

What are the "clients"?

Thanks,
Steve Totaro