[asterisk-users] Queue is sending calls to Agents even when they are in use

[Thomas Winter]

On Tuesday 03 June 2008 21:11, Steve Totaro wrote:

> Or if you like to do it the hard way (if the phone supports it), turn
> off call waiting.

thanks,
but I have clients without this option.

I did also found out that GROUP() is not working when dialing Agents through 
LOCAL channels.

I will try to parse "show queues" and found out status of agents.

Or somebody can suggest an better solution..

best regards
Thomas