[asterisk-users] Queue is sending calls to Agents even when they are in use

Thomas Winter thowinter at googlemail.com
Tue Jun 3 15:56:33 CDT 2008


On Tuesday 03 June 2008 21:51, Steve Totaro wrote:
> On Tue, Jun 3, 2008 at 3:49 PM, Thomas Winter <thowinter at googlemail.com> 
wrote:
> > On Tuesday 03 June 2008 21:11, Steve Totaro wrote:
> >> Or if you like to do it the hard way (if the phone supports it), turn
> >> off call waiting.
> >
> > thanks,
> > but I have clients without this option.
> >
> > I did also found out that GROUP() is not working when dialing Agents
> > through LOCAL channels.
> >
> > I will try to parse "show queues" and found out status of agents.
> >
> > Or somebody can suggest an better solution..
> >
> > best regards
> > Thomas
>
> What are the "clients"?

for example SNOM, call waiting can be only switched off global, but not for an 
specific line



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