[asterisk-users] Queue is sending calls to Agents even when they are in use

[Atis Lezdins]

On Tue, Jun 3, 2008 at 9:54 PM, Thomas Winter <thowinter at googlemail.com> wrote:
> Hi,
>
> I have an simple queue and agents defines with memeber => SIP/123.
>
> If for example Agent "SIP/123" has an call, the queue didnt care and tries to
> send additional calls to this agents. So Iam loosing time.
>
> SIP/123 (In use) has taken no calls yet
>
> How to stop this, especially when the device is not able to send an BUSY back.
>
> Use LOCAL channels and parse 'show queues' or is there an better way?
>
> best regards
> Thomas
>

ringinuse=no in queues.conf for specificied queue.

Regards,
Atis


-- 
Atis Lezdins,
VoIP Project Manager / Developer,
atis at iq-labs.net
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