[asterisk-users] Asterisk unable to register to tnet.it

map mapunt at gmail.com
Tue Jul 15 03:49:59 CDT 2008


Hi Giorgio,

RE my point 2:
You should test a sip client, whatever you want, on your linux/asterisk box
just to double check that this box works fine.
If you are abel to connect with a sip client from tour asterisk box we will
be sure that the network configuration is ok.
You have no natt but maybe your routing table is not correct :-)

Do you already test to just ping to tnet.it port 5060 ?


Marino

On Tue, Jul 15, 2008 at 10:27 AM, Giorgio Incantalupo <
gincantalupo at fgasoftware.com> wrote:

> Hi Marino,
>
> 1) yes I can connect using the account
> 2) no, I'm running zoiper on a different machine. I'm using an Asterisk
> server which is not behind nat as for the machine zoiper is runnin' on.
> The Asterisk server is directly connected to internet, I wanted to avoid
> nat problems, that's why.
> Moreover I tried to create a simpler account on my zoiper using
> username, password and domain name only and it works even without
> setting  the sip proxy.
> I changed the Asterisk server too: now I'm using a test one where I can
> ping tnet.it from... but nothing changes.
> I'm using this string:
> register => 0442410280:provapolika:0442410280 at tnet.it/0442410280
> I changed it in many other forms following the wiki pages but nothing.
> I see sip packets are sent to tnet.it (I set up sip debug) but I always
> get this message:
>
> Jul 15 10:06:39 NOTICE[3281]: chan_sip.c:5495 sip_reg_timeout:    --
> Registration for 'XXXXXXXXXX at tnet.it' timed out, trying again (Attempt #1)
>
> I wonder why I had no problems with the other provider we are using
> while tnet.it is making me get crazy....
>
> Thank you.
>
> Giorgio
>
>
> map wrote:
> > Hi Giorgio,
> >
> > Just to recap:
> > 1) you are able to connect to tnet.it <http://tnet.it> by using the
> > same account of your asterisk box. There is no issue related to your
> > account.
> > 2) Could you please confirm that you are running zoiper from the same
> > box used by asterisk? If yes we can exclude some generic network issues.
> >
> >
> > From your previous email :
> > ...
> > Activating "sip debug" shows the register packets but nothing in return.
> > ...
> >
> > I think that this is a network related issue, but you have to solve it
> > by using a Asterisk config file.
> >
> > Unfortunately I think that the faster way to solve your problem is
> > trying to understand if sip messages are correctly sent to tnet.
> > I strongly suggest to use http://www.wireshark.org/ previoulsly named
> > Ethereal in order to check sip messages.
> > I have to sniff both asterisk and zoiper sip messages.
> > I know that this can be tricky but this can help you to understand
> > what is wrong in sip messages.
> >
> > Please let me know if you need more detail.
> >
> >
> > Marino
> >
> > On Tue, Jul 15, 2008 at 9:31 AM, Giorgio Incantalupo
> > <gincantalupo at fgasoftware.com <mailto:gincantalupo at fgasoftware.com>>
> > wrote:
> >
> >     Hi Marino,
> >
> >     I tried to connect zoiper directly to the provider with the same
> >     account
> >     parameters I'm using with Asterisk. Zoiper connects without
> >     problems. It
> >     is true tnet.it <http://tnet.it> is not resolvable but I can use
> >     the proxy URL
> >     sip.tnet.it <http://sip.tnet.it> which seems to work with Zoiper
> >     but not with Asterisk. I'm
> >     trying to understand where is the problem. I thought I had to specify
> >     the outboundproxy parameter in the general section of sip.conf to
> make
> >     Asterisk correctly work but it seems that's not enough.
> >
> >
> >     Thank you.
> >
> >     Giorgio
> >
> >
> >     map wrote:
> >     > Hi Giorgio,
> >     >
> >     > From your email seems clear that your Asterisk box can not resolve
> >     > tnet.it <http://tnet.it> <http://tnet.it> and SIP register
> >     messages are not replied.
> >     > I suggested to check if your Asterisk box is really sending SIP
> >     > messages, you can use a net sniffer.
> >     > Did you alerady used different sip client with the same sip
> >     account of
> >     > your Asterisk box?
> >     >
> >     > Did you use zoiper from the same box?
> >     >
> >     > Marino
> >     >
> >     > p.s.
> >     > Are you Italian?
> >     >
> >     >
> >     > On Mon, Jul 14, 2008 at 5:27 PM, Giorgio Incantalupo
> >     > <gincantalupo at fgasoftware.com
> >     <mailto:gincantalupo at fgasoftware.com>
> >     <mailto:gincantalupo at fgasoftware.com
> >     <mailto:gincantalupo at fgasoftware.com>>>
> >     > wrote:
> >     >
> >     >     Hi Marino,
> >     >     Asterisk gives a timeout on registration and a "no such
> >     host" because
> >     >     cannot resolve tnet.it <http://tnet.it> <http://tnet.it> but
> >     that server address is
> >     >     not resolvable so I
> >     >     think that is not a problem (my zoiper connects to the provider
> >     >     without
> >     >     problems, so why shouldn't Asterisk??)
> >     >     Activating "sip debug" shows the register packets but nothing
> in
> >     >     return.
> >     >     I used the proxy tnet gave me but nothing changes.
> >     >     Searched on their site for some help about Asterisk
> >     configuration but
> >     >     nothing...the same on the rest of internet.
> >     >
> >     >     Giorgio
> >     >
> >     >
> >     >     map wrote:
> >     >     > Hi Giorgio,
> >     >     >
> >     >     > Do you have any log showing some error?
> >     >     > Did you already have a look at SIP connection messages
> >     from and to
> >     >     > this SIP server? I suggest you to use wireshark to check sip
> >     >     messages.
> >     >     >
> >     >     > Thanks,
> >     >     > Marino
> >     >     >
> >     >     > On Mon, Jul 14, 2008 at 3:47 PM, Giorgio Incantalupo
> >     >     > <gincantalupo at fgasoftware.com
> >     <mailto:gincantalupo at fgasoftware.com>
> >     >     <mailto:gincantalupo at fgasoftware.com
> >     <mailto:gincantalupo at fgasoftware.com>>
> >     >     <mailto:gincantalupo at fgasoftware.com
> >     <mailto:gincantalupo at fgasoftware.com>
> >     >     <mailto:gincantalupo at fgasoftware.com
> >     <mailto:gincantalupo at fgasoftware.com>>>>
> >     >     > wrote:
> >     >     >
> >     >     >     Hi,
> >     >     >     I cannot make my Asterisk register to tnet.it
> >     <http://tnet.it>
> >     >     <http://tnet.it> <http://tnet.it>, an
> >     >     >     italian SIP provider.
> >     >     >     I tried many register string formats and tried to set
> >     realm and
> >     >     >     outboundproxy (sip.tnet.it <http://sip.tnet.it>
> >     <http://sip.tnet.it>
> >     >     <http://sip.tnet.it>) too but without
> >     >     >     any result.
> >     >     >     Still I cannot register (but for example messagenet
> >     works fine).
> >     >     >     Is there anybody who tried this provider and successfully
> >     >     >     registered to it?
> >     >     >
> >     >     >     Thank you.
> >     >     >
> >     >     >     Giorgio.
> >     >     >
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> --
>
> _________________________________________________
> Giorgio Incantalupo, mailto:gincantalupo at fgasoftware.com
> FG&A srl - http://www.fgasoftware.com -
> Voice at Work - The Agile PBX http://www.voiceatwork.eu
> Tel: 02997663.14, Fax: 0291390172
>
>
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