[asterisk-users] Asterisk unable to register to tnet.it

Jaswinder Singh vicky.r at gmail.com
Tue Jul 15 04:03:17 CDT 2008


Check dns server entries in asterisk box . /etc/resolv.conf . Put
opendns servers ip there just to test . opendns ip's are
208.67.220.220 and 208.67.222.222

On Tue, Jul 15, 2008 at 2:19 PM, map <mapunt at gmail.com> wrote:
> Hi Giorgio,
>
> RE my point 2:
> You should test a sip client, whatever you want, on your linux/asterisk box
> just to double check that this box works fine.
> If you are abel to connect with a sip client from tour asterisk box we will
> be sure that the network configuration is ok.
> You have no natt but maybe your routing table is not correct :-)
>
> Do you already test to just ping to tnet.it port 5060 ?
>
>
> Marino
>
> On Tue, Jul 15, 2008 at 10:27 AM, Giorgio Incantalupo
> <gincantalupo at fgasoftware.com> wrote:
>>
>> Hi Marino,
>>
>> 1) yes I can connect using the account
>> 2) no, I'm running zoiper on a different machine. I'm using an Asterisk
>> server which is not behind nat as for the machine zoiper is runnin' on.
>> The Asterisk server is directly connected to internet, I wanted to avoid
>> nat problems, that's why.
>> Moreover I tried to create a simpler account on my zoiper using
>> username, password and domain name only and it works even without
>> setting  the sip proxy.
>> I changed the Asterisk server too: now I'm using a test one where I can
>> ping tnet.it from... but nothing changes.
>> I'm using this string:
>> register => 0442410280:provapolika:0442410280 at tnet.it/0442410280
>> I changed it in many other forms following the wiki pages but nothing.
>> I see sip packets are sent to tnet.it (I set up sip debug) but I always
>> get this message:
>>
>> Jul 15 10:06:39 NOTICE[3281]: chan_sip.c:5495 sip_reg_timeout:    --
>> Registration for 'XXXXXXXXXX at tnet.it' timed out, trying again (Attempt #1)
>>
>> I wonder why I had no problems with the other provider we are using
>> while tnet.it is making me get crazy....
>>
>> Thank you.
>>
>> Giorgio
>>
>>
>> map wrote:
>> > Hi Giorgio,
>> >
>> > Just to recap:
>> > 1) you are able to connect to tnet.it <http://tnet.it> by using the
>> > same account of your asterisk box. There is no issue related to your
>> > account.
>> > 2) Could you please confirm that you are running zoiper from the same
>> > box used by asterisk? If yes we can exclude some generic network issues.
>> >
>> >
>> > From your previous email :
>> > ...
>> > Activating "sip debug" shows the register packets but nothing in return.
>> > ...
>> >
>> > I think that this is a network related issue, but you have to solve it
>> > by using a Asterisk config file.
>> >
>> > Unfortunately I think that the faster way to solve your problem is
>> > trying to understand if sip messages are correctly sent to tnet.
>> > I strongly suggest to use http://www.wireshark.org/ previoulsly named
>> > Ethereal in order to check sip messages.
>> > I have to sniff both asterisk and zoiper sip messages.
>> > I know that this can be tricky but this can help you to understand
>> > what is wrong in sip messages.
>> >
>> > Please let me know if you need more detail.
>> >
>> >
>> > Marino
>> >
>> > On Tue, Jul 15, 2008 at 9:31 AM, Giorgio Incantalupo
>> > <gincantalupo at fgasoftware.com <mailto:gincantalupo at fgasoftware.com>>
>> > wrote:
>> >
>> >     Hi Marino,
>> >
>> >     I tried to connect zoiper directly to the provider with the same
>> >     account
>> >     parameters I'm using with Asterisk. Zoiper connects without
>> >     problems. It
>> >     is true tnet.it <http://tnet.it> is not resolvable but I can use
>> >     the proxy URL
>> >     sip.tnet.it <http://sip.tnet.it> which seems to work with Zoiper
>> >     but not with Asterisk. I'm
>> >     trying to understand where is the problem. I thought I had to
>> > specify
>> >     the outboundproxy parameter in the general section of sip.conf to
>> > make
>> >     Asterisk correctly work but it seems that's not enough.
>> >
>> >
>> >     Thank you.
>> >
>> >     Giorgio
>> >
>> >
>> >     map wrote:
>> >     > Hi Giorgio,
>> >     >
>> >     > From your email seems clear that your Asterisk box can not resolve
>> >     > tnet.it <http://tnet.it> <http://tnet.it> and SIP register
>> >     messages are not replied.
>> >     > I suggested to check if your Asterisk box is really sending SIP
>> >     > messages, you can use a net sniffer.
>> >     > Did you alerady used different sip client with the same sip
>> >     account of
>> >     > your Asterisk box?
>> >     >
>> >     > Did you use zoiper from the same box?
>> >     >
>> >     > Marino
>> >     >
>> >     > p.s.
>> >     > Are you Italian?
>> >     >
>> >     >
>> >     > On Mon, Jul 14, 2008 at 5:27 PM, Giorgio Incantalupo
>> >     > <gincantalupo at fgasoftware.com
>> >     <mailto:gincantalupo at fgasoftware.com>
>> >     <mailto:gincantalupo at fgasoftware.com
>> >     <mailto:gincantalupo at fgasoftware.com>>>
>> >     > wrote:
>> >     >
>> >     >     Hi Marino,
>> >     >     Asterisk gives a timeout on registration and a "no such
>> >     host" because
>> >     >     cannot resolve tnet.it <http://tnet.it> <http://tnet.it> but
>> >     that server address is
>> >     >     not resolvable so I
>> >     >     think that is not a problem (my zoiper connects to the
>> > provider
>> >     >     without
>> >     >     problems, so why shouldn't Asterisk??)
>> >     >     Activating "sip debug" shows the register packets but nothing
>> > in
>> >     >     return.
>> >     >     I used the proxy tnet gave me but nothing changes.
>> >     >     Searched on their site for some help about Asterisk
>> >     configuration but
>> >     >     nothing...the same on the rest of internet.
>> >     >
>> >     >     Giorgio
>> >     >
>> >     >
>> >     >     map wrote:
>> >     >     > Hi Giorgio,
>> >     >     >
>> >     >     > Do you have any log showing some error?
>> >     >     > Did you already have a look at SIP connection messages
>> >     from and to
>> >     >     > this SIP server? I suggest you to use wireshark to check sip
>> >     >     messages.
>> >     >     >
>> >     >     > Thanks,
>> >     >     > Marino
>> >     >     >
>> >     >     > On Mon, Jul 14, 2008 at 3:47 PM, Giorgio Incantalupo
>> >     >     > <gincantalupo at fgasoftware.com
>> >     <mailto:gincantalupo at fgasoftware.com>
>> >     >     <mailto:gincantalupo at fgasoftware.com
>> >     <mailto:gincantalupo at fgasoftware.com>>
>> >     >     <mailto:gincantalupo at fgasoftware.com
>> >     <mailto:gincantalupo at fgasoftware.com>
>> >     >     <mailto:gincantalupo at fgasoftware.com
>> >     <mailto:gincantalupo at fgasoftware.com>>>>
>> >     >     > wrote:
>> >     >     >
>> >     >     >     Hi,
>> >     >     >     I cannot make my Asterisk register to tnet.it
>> >     <http://tnet.it>
>> >     >     <http://tnet.it> <http://tnet.it>, an
>> >     >     >     italian SIP provider.
>> >     >     >     I tried many register string formats and tried to set
>> >     realm and
>> >     >     >     outboundproxy (sip.tnet.it <http://sip.tnet.it>
>> >     <http://sip.tnet.it>
>> >     >     <http://sip.tnet.it>) too but without
>> >     >     >     any result.
>> >     >     >     Still I cannot register (but for example messagenet
>> >     works fine).
>> >     >     >     Is there anybody who tried this provider and
>> > successfully
>> >     >     >     registered to it?
>> >     >     >
>> >     >     >     Thank you.
>> >     >     >
>> >     >     >     Giorgio.
>> >     >     >
>> >     >     >     _______________________________________________
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>> >     >     >
>> >     >
>> >
>> > ------------------------------------------------------------------------
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>>
>> --
>>
>> _________________________________________________
>> Giorgio Incantalupo, mailto:gincantalupo at fgasoftware.com
>> FG&A srl - http://www.fgasoftware.com -
>> Voice at Work - The Agile PBX http://www.voiceatwork.eu
>> Tel: 02997663.14, Fax: 0291390172
>>
>>
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