[asterisk-users] dial plan help.

[Sydney Web Hosting]

I have a question about the following dial plan.

Ring main number
playback "message"
If press 1 got to "support"
if press 2 go to "sales"

//Support
Play message "your call is important to us" then ring the phone and I
pickup.

//Sales
Play message "your call is important to us" then ring the phone and I
pickup.

but, the problem is I only have 1 staff member at the moment.

So how do we set it up if I'm out of the office, or on the mobile phone and
can't answer the call.
How does it know to go to voice mail?

 

Regards
Jared

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