[asterisk-users] Question on queue terms

Mike list at virtutel.ca
Sun Dec 7 11:04:01 CST 2008


Thanks.  I know agentcallbacklogin is deprecated, but I am not even sure if
I need anything special, I can`t find a clear answer.  All the queues
example I find are ones where the agent have to login.  I simply need to
have a queue that rings 5 SIP phones according to the ring strategy defined
in queue.conf.

 

Where exactly do I configure those SIP phones to be part of the queue?  Is
something as simple as agent => 1001,SIP/reg_1001 what I need? (or similar?)

 

Mike

 

 

 

From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of David fire
Sent: Sunday, December 07, 2008 11:39
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Question on queue terms

 

hi
there is only one king of queue, just queue....
if you want callback you shoulndt use agentcallbacklogin because is
deprecated.
you should use queueaddmember() or something like that.
David

2008/12/6 Mike <list at virtutel.ca>

Hello,

 

I'm trying to setup a very simple queue with 5 SIP phones.  I do NOT want
the agents to have to be on the phone to get calls, but I want those 5 SIP
phones to ring (according to the strategy chosen in queue.conf) to dispatch
calls.

 

Is this a call back queue, or is a callback queue a queue that calls back
the customer? There is conflicting info when searching for "callback queue".

 

Mike

 

 

 

 


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