[asterisk-users] Advice on best operator phone (with attendant console)

C F shmaltz at gmail.com
Fri Apr 4 12:44:41 CDT 2008


Your problems reflect what grandstream phones do.

I have been using a Polycom 650 with 2 sidecars as well as 601 with no
problems, we don't do paging, but the 650 does around 300 calls an
hour. With no problems.
Asterisk 1.2.x does support BLF. Earlier versions of 1.2.x would lose
subscriptions on a reload, which meant rebooting the Polycoms, but it
was fixed somewhere around 1.2.1x not sure exactly.

On Fri, Apr 4, 2008 at 1:19 AM, Faraz R. Khan <faraz.khan at emergen.biz> wrote:
> One of our clients is using a Grandstream GXP2000 with an attendant
>  console. We have used the same phone with past clients successfully
>  however this particular operator processes around 200 calls a hours and
>  the GXP2000 for sure does not like the quick line shuffling and call
>  volume. We get the following problems randomly:
>
>  1. menu stops working
>  2. transfer key stops working
>  3. Line 1 LED gets stuck
>  4. Voice 'gaps' (blackouts) for 4-5 seconds
>  5. The phone also completely locks up regularly
>  6. ping response goes from 8ms to 3000ms (after which the phone locks
>  up)
>
>  Wondering which operator phone would work best. I have the following
>  choices:
>
>  1. Linksys SPA 932/962 with attendant console
>  2. Polycom 601/650 with attendant console
>
>  I cant confirm online whether the BLF functionality will work with
>  Asterisk 1.2.26. Is somebody using either of these phones in a high
>  volume environment successfully?
>
>  Thank you.
>
>  --
>  Faraz R Khan
>  Chief Architect
>  Emergen Consulting Pvt Ltd
>  +92.21.111.111.320 x200
>  www.emergen.biz
>
>
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