[asterisk-users] Agent Callback Login in 1.4

Anthony Francis anthonyf at rockynet.com
Thu Sep 13 14:22:14 CDT 2007



Kevin P. Fleming wrote:
> Paul Hales wrote:
>
>   
>> It means that you end up reporting on SIP extensions, rather than agents
>> which doesn't work so well for call centres where people change desks or
>> have different staff using phones between shifts.
>>     
>
> This has already been discussed multiple times on this list, and has not
> been true since revision 43316 on Sept. 20 of 2006 (i.e. since before
> Asterisk 1.4.0 was released).
>
> AddQueueMember has a 'membername' argument that can be used to provide a
> logical member name for any interface you add as a queue member, and if
> provided this member name is used in the queue_log instead of the actual
> interface name.
>
>   
So the most helpful thing would be a solid example of how to exactly 
duplicate the agent callback login behavior in a real-time friendly 
manner. The part I am missing is how we are to do authentication.

-- 
Thank you and have a wonderful day,

Anthony Francis
Rockynet VOIP
(303) 444-7052 opt 2
voip at rockynet.com




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