[asterisk-users] Agent Callback Login in 1.4

Kevin P. Fleming kpfleming at digium.com
Thu Sep 13 14:01:01 CDT 2007


Paul Hales wrote:

> It means that you end up reporting on SIP extensions, rather than agents
> which doesn't work so well for call centres where people change desks or
> have different staff using phones between shifts.

This has already been discussed multiple times on this list, and has not
been true since revision 43316 on Sept. 20 of 2006 (i.e. since before
Asterisk 1.4.0 was released).

AddQueueMember has a 'membername' argument that can be used to provide a
logical member name for any interface you add as a queue member, and if
provided this member name is used in the queue_log instead of the actual
interface name.

-- 
Kevin P. Fleming
Director of Software Technologies
Digium, Inc. - "The Genuine Asterisk Experience" (TM)



More information about the asterisk-users mailing list