[asterisk-users] DUNDi, regcontext, softphones.. fail.

[Michiel van Baak]

On 18:04, Tue 09 Oct 07, Kyle Sexton wrote:
> "JR Richardson" <jmr.richardson at gmail.com> writes:
> 
> >> I'm having an issue deploying softphones into my DUNDi/regcontext
> >> setup.  My current design is that all SIP users get registered into a
> >> sipregistration context in the sip.conf.  I then have a dialplan
> >> function that includes that and does the dial:
> >> 
> >> include => sipregistration
> >> exten => _XXXX,2,Answer()
> >> exten => _XXXX,3,Wait(1)
> >> exten => _XXXX,4,NoOp(sipregistration call - Name: ${CALLERID(name)}  Num:
> >> ${CALLERID(num)})
> >> exten => _XXXX,5,Macro(stdexten,${EXTEN},SIP/${EXTEN})  ; 913-563-77XX
> >> 
> >> This works really well for hard phones.  They register, exist in the
> >> sipregistration context and are dialed on whichever server they register
> >> by DUNDi.  I only started to run into problems when I had to deploy
> >> softphones.
> >> 
> >> The softphones register when they are up and running, and the system
> >> works as designed.  But when they close their softphone, there's no way
> >> for the system to know where the extension is, so the call dies.  It
> >> doesn't go to voicemail like I would like it to because that extension
> >> never proceeds through my dialplan.
> >> 
> >> Looking for suggestions on getting around this so I can keep deploying
> >> soft phones to agents in the field.
> >
> > Just use an 'invalid' extension to send the call to voicemail or something.
> >
> > exten => i,1,Voicemail(u${INVALID_EXTEN})
> >
> 
> I would *love* for it to be that simple, but I'm not doing this from an
> IVR.  Voip-Info says about the 'i' extension:
> 
> The 'i' extension only gets fired when there's a prompt or input been
> made with 'background'. You can set up a 'exten => i,1...' to prompt for
> wrong keypresses - insult the user and so on. So this wont work if
> someone just dials somthing wrong. 

I did not follow this thread at all so please excuse me if
I'm redundant.
If you dont trust the i exten to handle things make sure
everything you want to handle is configured and put
something like this in you dialplan:
exten => _.,1,Goto(i,1)
-- 

Michiel van Baak
michiel at vanbaak.eu
http://michiel.vanbaak.eu
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