[asterisk-users] Suppressing certain queue announcement voice prompts
Philipp von Klitzing
klitzing at pool.informatik.rwth-aachen.de
Fri Nov 30 10:26:40 CST 2007
> > > Short of replacing a sound file with a sound file containing only a
> > > short period of silence, is there any way to suppress certain sounds
> > > from playing during queue processing by configuring for example
> > > queues.conf or other similar files?
> > Which announcements are you trying to not play?
> queue-thankyou for instance, to name one. Or any other of the queue-* files
> in general. From time to time it can be convenient to change the exact
> prompts played (order and contents) due to language differences and personal
> preference of the end-users.
The question is more like what exactly do you mean with "from time to
Anyway, your best option is probably to create one or more prompt
languages by copying the English prompts to a new directory like "en2",
"en3" and then use Set(LANGUAGE=en3) in the dialplan when you think this
is appropriate. For each of these artificial languages you can now decide
how to modify the sound files.
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