[asterisk-users] Music on Hold -- Error

[Ryan M. Colbert]

Interesting.  Is the upgrade difficult?  I've not attempt to upgrade our production environment yet.


Ryan M. Colbert
Director of Information Technology
Rissman, Barrett, Hurt,
Donahue & McLain, P.A.
201 E. Pine Street, Suite 1500
Orlando, FL 32801
(407) 517-3105 - Direct Telephone
(407) 839-0120 - Main Office
(407) 841-9726 - Fax
http://www.rissman.com/

From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Nick Brown
Sent: Thursday, November 15, 2007 7:25 PM
To: Asterisk Users Mailing List - Non-Commercial Discussion
Subject: Re: [asterisk-users] Music on Hold -- Error

I posted to the list earlier this week about this very issue. This reinforces my thought that it is a bug in 1.4.7.

Since upgrading the box to 1.4.13 the issue resolved itself.

I have not opened a issue in the tracker as I hadn't had time to try and replicate the issue.


On 16/11/07 5:32 AM, "Ryan M. Colbert" <Ryan.Colbert at rissman.com> wrote:
We use Asterisk 1.4.7 on CentOS with Bandwidth.com as our provider and Polycom 330's for endpoints.  When one of our end points places a call on hold we get the following in CLI.  There is no music on hold provided for the caller.  The SIP.CONF entry for our connection to bandwithd.com specifies disallow=all and allow=ulaw.  Should there be a similar setting on the user.conf entries?

An interesting note is the IP noted in the CLI message below is neither Bandwidth.com nor the end point.

Thanks for any help!!

CLI Message:
[Nov 15 13:21:38] WARNING[11327]: channel.c:2964 set_format: Unable to find a codec translation path from ulaw to unknown
[Nov 15 13:21:38] WARNING[11327]: res_musiconhold.c:702 moh_alloc: Unable to set channel 'SIP/4.68.250.148-08d1e7e0' to format 'unknown'

Ryan M. Colbert
Director of Information Technology
Rissman, Barrett, Hurt,
Donahue & McLain, P.A.
201 E. Pine Street, Suite 1500
Orlando, FL 32801
(407) 517-3105 - Direct Telephone
(407) 839-0120 - Main Office
(407) 841-9726 - Fax
http://www.rissman.com/ <http://www.rissman.com/><http://www.rissman.com/>

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Regards,
Nick Brown

Ipera Communications Pty Ltd
Level 1, 9 Denison Street,
Newcastle West NSW 2302
PO Box 2115, Dangar NSW 2309

Ü P: +61 2 4910 1000
Ü F: +61 2 4910 1099
Ü ABN: 31 090 964 104
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