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<title>Re: [asterisk-users] Music on Hold -- Error</title>
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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Interesting.  Is the upgrade difficult?  I&#8217;ve not attempt
to upgrade our production environment yet.<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Ryan M. Colbert<br>
Director of Information Technology<br>
Rissman,&nbsp;Barrett, Hurt, </span><span style='font-size:11.0pt;font-family:
"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#1F497D'>Donahue &amp; McLain, P.A.<br>
201 E. Pine Street, Suite 1500<br>
Orlando, FL 32801<br>
(407) 517-3105 &#8211; Direct Telephone<br>
(407) 839-0120 - Main Office<br>
(407) 841-9726 &#8211; Fax<br>
<a href="http://www.rissman.com/">http://www.rissman.com/</a></span><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p>

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color:#1F497D'><o:p>&nbsp;</o:p></span></p>

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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] <b>On Behalf Of </b>Nick Brown<br>
<b>Sent:</b> Thursday, November 15, 2007 7:25 PM<br>
<b>To:</b> Asterisk Users Mailing List - Non-Commercial Discussion<br>
<b>Subject:</b> Re: [asterisk-users] Music on Hold -- Error<o:p></o:p></span></p>

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<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:9.0pt;
font-family:"Verdana","sans-serif"'>I posted to the list earlier this week
about this very issue. This reinforces my thought that it is a bug in 1.4.7.<br>
<br>
Since upgrading the box to 1.4.13 the issue resolved itself.<br>
<br>
I have not opened a issue in the tracker as I hadn&#8217;t had time to try and
replicate the issue.<br>
<br>
<br>
On 16/11/07 5:32 AM, &quot;Ryan M. Colbert&quot;
&lt;Ryan.Colbert@rissman.com&gt; wrote:</span><o:p></o:p></p>

<p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:9.0pt;
font-family:"Verdana","sans-serif"'>We use Asterisk 1.4.7 on CentOS with
Bandwidth.com as our provider and Polycom 330&#8217;s for endpoints. &nbsp;When
one of our end points places a call on hold we get the following in CLI.
&nbsp;There is no music on hold provided for the caller. &nbsp;The SIP.CONF
entry for our connection to bandwithd.com specifies disallow=all and
allow=ulaw. &nbsp;Should there be a similar setting on the user.conf entries?<br>
&nbsp;<br>
An interesting note is the IP noted in the CLI message below is neither
Bandwidth.com nor the end point.<br>
&nbsp;<br>
Thanks for any help!!<br>
&nbsp;<br>
CLI Message:<br>
[Nov 15 13:21:38] WARNING[11327]: channel.c:2964 set_format: Unable to find a
codec translation path from ulaw to unknown<br>
[Nov 15 13:21:38] WARNING[11327]: res_musiconhold.c:702 moh_alloc: Unable to
set channel 'SIP/4.68.250.148-08d1e7e0' to format 'unknown'<br>
</span><span style='font-size:10.0pt;font-family:"Verdana","sans-serif"'><br>
Ryan M. Colbert<br>
Director of Information Technology<br>
Rissman, Barrett, Hurt, <br>
Donahue &amp; McLain, P.A.<br>
201 E. Pine Street, Suite 1500<br>
Orlando, FL 32801<br>
(407) 517-3105 &#8211; Direct Telephone<br>
(407) 839-0120 - Main Office<br>
(407) 841-9726 &#8211; Fax<br>
<span style='color:blue'><a href="http://www.rissman.com/">http://www.rissman.com/</a></span>
<a href="http://www.rissman.com/">&lt;http://www.rissman.com/&gt;</a> <br>
<br>
</span><span style='font-size:9.0pt;font-family:"Verdana","sans-serif"'><o:p></o:p></span></p>

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<p class=MsoNormal><span style='font-size:7.5pt;font-family:"Courier New"'>_______________________________________________<br>
--Bandwidth and Colocation Provided by <a href="http://www.api-digital.com--">http://www.api-digital.com--</a><br>
<br>
asterisk-users mailing list<br>
To UNSUBSCRIBE or update options visit:<br>
&nbsp;&nbsp;&nbsp;<a
href="http://lists.digium.com/mailman/listinfo/asterisk-users">http://lists.digium.com/mailman/listinfo/asterisk-users</a></span><o:p></o:p></p>

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<br>
</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Regards,<br>
Nick Brown<br>
<br>
Ipera Communications Pty Ltd<br>
Level 1, 9 Denison
Street,&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
<br>
Newcastle West NSW 2302<br>
PO Box 2115, Dangar NSW 2309&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <br>
</span><span style='font-family:"Times","serif"'><br>
</span><span style='font-size:10.0pt;font-family:Wingdings'>Ü</span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'> P: +61 2 4910 1000<br>
</span><span style='font-size:10.0pt;font-family:Wingdings'>Ü</span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'> F: +61 2 4910 1099<br>
</span><span style='font-size:10.0pt;font-family:Wingdings'>Ü</span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'> ABN: 31 090 964 104</span><o:p></o:p></p>

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