[asterisk-users] Music on Hold -- Error

Nick Brown Nick at ipera.com.au
Thu Nov 15 18:24:45 CST 2007


I posted to the list earlier this week about this very issue. This
reinforces my thought that it is a bug in 1.4.7.

Since upgrading the box to 1.4.13 the issue resolved itself.

I have not opened a issue in the tracker as I hadn¹t had time to try and
replicate the issue.


On 16/11/07 5:32 AM, "Ryan M. Colbert" <Ryan.Colbert at rissman.com> wrote:

> We use Asterisk 1.4.7 on CentOS with Bandwidth.com as our provider and Polycom
> 330¹s for endpoints.  When one of our end points places a call on hold we get
> the following in CLI.  There is no music on hold provided for the caller.  The
> SIP.CONF entry for our connection to bandwithd.com specifies disallow=all and
> allow=ulaw.  Should there be a similar setting on the user.conf entries?
>  
> An interesting note is the IP noted in the CLI message below is neither
> Bandwidth.com nor the end point.
>  
> Thanks for any help!!
>  
> CLI Message:
> [Nov 15 13:21:38] WARNING[11327]: channel.c:2964 set_format: Unable to find a
> codec translation path from ulaw to unknown
> [Nov 15 13:21:38] WARNING[11327]: res_musiconhold.c:702 moh_alloc: Unable to
> set channel 'SIP/4.68.250.148-08d1e7e0' to format 'unknown'
>  
> Ryan M. Colbert
> Director of Information Technology
> Rissman, Barrett, Hurt,
> Donahue & McLain, P.A.
> 201 E. Pine Street, Suite 1500
> Orlando, FL 32801
> (407) 517-3105 ­ Direct Telephone
> (407) 839-0120 - Main Office
> (407) 841-9726 ­ Fax
> http://www.rissman.com/ <http://www.rissman.com/>
>  
> 
> 
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Regards,
Nick Brown

Ipera Communications Pty Ltd
Level 1, 9 Denison Street,             
Newcastle West NSW 2302
PO Box 2115, Dangar NSW 2309       

Ü P: +61 2 4910 1000
Ü F: +61 2 4910 1099
Ü ABN: 31 090 964 104

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