[asterisk-users] DTMF not working using *98, but OK on inbound routes?

Duncan Turnbull duncan at e-simple.co.nz
Sat May 19 23:21:34 MST 2007


I have this happening with a Cisco 7960 - I can't see what the difference is, I have asterisk 1.2.13 and a number of 7960s which
happily work, as well as some 7961s which also work. 

However one 7960 doesn't, although it dials quite happily but that's probably due to dtmf being put into SIP rather than inband. Why
one works and the other doesn't I don't yet know. 

Cheers Duncan

-----Original Message-----
From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Doug
Sent: Thursday, 17 May 2007 2:40 p.m.
To: asterisk-users at lists.digium.com
Subject: [asterisk-users] DTMF not working using *98,but OK on inbound routes?

Has anyone seen anything like this:

I dial *98.  Asterisk says "Password?"   I punch in
the password, and the system doesn't recognize the
tones.

However, if I dial my own number and ignore the
incoming call, it goes to voicemail, and then
I can get into voicemail.

I have a sneaking suspicion that Asterisk is
somehow not recognizing the DTMF tones somewhere
along the way.

This happens intermittently with Linksys ATAs and
Polycom phones.  Using a Cisco 3640 VOIP router.

Any ideas on what to check?


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