[asterisk-users] DTMF not working using *98, but OK on inbound routes?

Anthony Francis anthonyf at rockynet.com
Thu May 17 12:57:08 MST 2007


You should really include the dialplan snippet that controls *98, so 
that people can formulate better responses, so that being said, I have 
to ask, did you do an Answer() step?

Doug wrote:
> Has anyone seen anything like this:
>
> I dial *98.  Asterisk says "Password?"   I punch in
> the password, and the system doesn't recognize the
> tones.
>
> However, if I dial my own number and ignore the
> incoming call, it goes to voicemail, and then
> I can get into voicemail.
>
> I have a sneaking suspicion that Asterisk is
> somehow not recognizing the DTMF tones somewhere
> along the way.
>
> This happens intermittently with Linksys ATAs and
> Polycom phones.  Using a Cisco 3640 VOIP router.
>
> Any ideas on what to check?
>
>
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