[asterisk-users] Asterisk queue and agents

[Hall, Eric M.]

Have a question for the group

 

If I have an agent is on the phone outside of the queue should that
person still get queue calls ?

 

Doing a show agents online I see Available however show hints I see
inuse.

 

Any ideas

 

 

 

Eric Hall
Vice-president
Amaxx, Inc.
"Customized IT Solutions"
5925B Wilcox Place
Dublin OH 43016
614.923.6652 - Direct
614.486.3481 - Office
614.923.6652 - eFax

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