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<p class=MsoNormal>Have a question for the group<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>If I have an agent is on the phone outside of the queue should
that person still get queue calls ?<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Doing a show agents online I see Available however show
hints I see inuse.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Any ideas<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Eric Hall<br>
Vice-president<br>
Amaxx, Inc.<br>
</span><b><span style='font-size:7.5pt;font-family:"Arial","sans-serif";
color:red'>"<i>Customized IT Solutions"</i></span></b><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'><br>
</span><span style='font-size:7.5pt;font-family:"Arial","sans-serif"'>5925B
Wilcox Place<br>
Dublin OH 43016<br>
614.923.6652 - Direct<br>
614.486.3481 - Office<br>
614.923.6652 - eFax</span><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>___________________________________________________________________<br>
The information contained in this message and any attachment may be
proprietary, <br>
confidential, and privileged or subject to the work product doctrine and thus
protected<br>
from disclosure. If the reader of this message is not the intended recipient,
or an <br>
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recipient, <br>
you are hereby notified that any dissemination, distribution or copying of this
<br>
communication is strictly prohibited.</span><o:p></o:p></p>
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