[asterisk-users] CTI

Nuria Fernandez nuria.fernandezm at gmail.com
Mon Mar 5 05:08:39 MST 2007


I'm implementing a TAPI driver to use with CTI-TAPI application. If you are
interesting vist activa.sourceforge.net

2006/11/28, Matt Florell <astmattf at gmail.com>:
>
> Have you looked at QueueMetrics?
> http://queuemetrics.loway.it/
>
> There are also several call center packages for Asterisk out there
> that have all of the reports built into them that you want:
> http://www.voip-info.org/wiki/view/Predictive+dialer
>
> MATT---
>
> On 11/28/06, Hernany Oliveira <hernany.ce at odontosystem.com.br> wrote:
> > I need something like Call Manager.
> > I need to know how many agents is logged in, how many calls are on
> queues,
> > transfer calls, hang up calls, reports and so on.
> > Everything related to a Call Center operation.
> >
> > I have been looking for and I did not find anything.
> >
> >
> > -----Mensagem original-----
> > De: asterisk-users-bounces at lists.digium.com
> > [mailto:asterisk-users-bounces at lists.digium.com] Em nome de Matt Florell
> > Enviada em: segunda-feira, 27 de novembro de 2006 17:59
> > Para: Asterisk Users Mailing List - Non-Commercial Discussion
> > Assunto: Re: [asterisk-users] CTI
> >
> > CTI is a pretty broad term, what exactly do you need to do?
> >
> > Do you need to connect with another system?
> >
> > What features do you need?
> >
> > MATT---
> >
> > On 11/27/06, Hernany Oliveira <hernany.ce at odontosystem.com.br> wrote:
> > > Is there any cti for asterisk ??
> > > Where may I download it ??
> > >
> > > Thanks in advance
> > >
> > > Hernany
> > >
> > >
> > > --
> > > No virus found in this outgoing message.
> > > Checked by AVG Free Edition.
> > > Version: 7.5.430 / Virus Database: 268.14.17/553 - Release Date:
> > 27/11/2006
> > > 04:00
> > >
> > >
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> > --
> > No virus found in this incoming message.
> > Checked by AVG Free Edition.
> > Version: 7.5.430 / Virus Database: 268.14.17/553 - Release Date:
> 27/11/2006
> > 04:00
> >
> >
> > --
> > No virus found in this outgoing message.
> > Checked by AVG Free Edition.
> > Version: 7.5.430 / Virus Database: 268.14.19/555 - Release Date:
> 27/11/2006
> > 18:09
> >
> >
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