[asterisk-users] Queues Question

[Michiel van Baak]

On 15:48, Thu 18 Jan 07, Lee Jenkins wrote:
> 
> Hi all,
> 
> I have configured the queue below, but when I go into the queue, 
> asterisk does not announce hold time:
> 
> [support]
> musiconhold=>default
> strategy=ringall
> context=check_time
> timeout=20
> wrapuptime=1
> maxlen=3
> announce-frequency=5
> announce-holdtime=yes
> joinempty=no
> leavewhenempty=yes
> reportholdtime=yes
> 
> I've tried changing timeout, announce-frequency, but still the same; 
> queue works correctly except for absence of announcing hold time, etc.
> 
> Also note that reportholdtime does work when I pickup the call from a 
> logged in agent phone (my desk phone).

What's the line in extensions.conf to go into the queue ?
I found out that if you use the r flag there (provide
ringtone) the announcements wont work.

-- 

Michiel van Baak
michiel at vanbaak.eu
http://michiel.vanbaak.eu
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