[asterisk-users] Queues Question

[Lee Jenkins]

Hi all,

I have configured the queue below, but when I go into the queue, 
asterisk does not announce hold time:

[support]
musiconhold=>default
strategy=ringall
context=check_time
timeout=20
wrapuptime=1
maxlen=3
announce-frequency=5
announce-holdtime=yes
joinempty=no
leavewhenempty=yes
reportholdtime=yes

I've tried changing timeout, announce-frequency, but still the same; 
queue works correctly except for absence of announcing hold time, etc.

Also note that reportholdtime does work when I pickup the call from a 
logged in agent phone (my desk phone).

Thanks for any help.

-- 

Warm Regards,

Lee