[asterisk-users] Directory too difficult?

[Dovid B]

Get me a F*ckin human being seems to work well for me with Verizon.

----- Original Message ----- 
From: "Andrew M Stemen" <andrew at andrewmstemen.net>
To: "Asterisk Users Mailing List - Non-Commercial Discussion" 
<asterisk-users at lists.digium.com>
Sent: Friday, January 12, 2007 4:54 AM
Subject: Re: [asterisk-users] Directory too difficult?


>I wouldn't swear to it (<chuckle>) but each time I've "spoken with" the
> Verizon Telecommunications IVR, it sends me to an agent shortly after I
> start swearing at it. I've had better luck with that than saying things
> like "agent", "operator", and "attendant". Other than that, it appears
> to be a rather nice IVR, and it usually understands me.
>
> On Thu, 11 Jan 2007 17:10:05 -0500, "Paul" <ast2005 at 9ux.com> said:
>> Or maybe there is a distinct click as the caller prepares to shoot
>> himself in the head.
>>
>> Colin Anderson wrote:
>>
>> >If you say: "Agent" you are transferred to a person. The IVR clearly 
>> >states
>> >that when you call in. I got a demo of Mitel's speech platform last year 
>> >and
>> >it has algorithms that measure apparent stress in a voice. If the voice
>> >sounds to stressed, it transfers to an operator.
>> >
>> >-----Original Message-----
>> >From: Chris Bagnall [mailto:asterisk at minotaur.cc]
>> >Sent: Thursday, January 11, 2007 12:38 PM
>> >To: 'Asterisk Users Mailing List - Non-Commercial Discussion'
>> >Subject: RE: [asterisk-users] Directory too difficult?
>> >
>> >
>> >
>> >
>> >>the change of Telus' (the
>> >>ILEC) customer service system entirely to speech recognition. It
>> >>actually works really, really well I've never been able to screw it
>> >>up
>> >>
>> >>
>> >
>> >What happens if you yell "I just want to talk to a human being!" really
>> >loudly at it? ;-)
>> >
>> >Regards,
>> >
>> >Chris
>> >
>> >
>>
>> _______________________________________________
>> --Bandwidth and Colocation provided by Easynews.com --
>>
>> asterisk-users mailing list
>> To UNSUBSCRIBE or update options visit:
>>    http://lists.digium.com/mailman/listinfo/asterisk-users
>
> ---
> Andrew Michael Stemen
> andrew at andrewmstemen.net
>
> _______________________________________________
> --Bandwidth and Colocation provided by Easynews.com --
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>   http://lists.digium.com/mailman/listinfo/asterisk-users
>