[asterisk-users] Re: Attended Transfer with snom phones

[Benny Amorsen]

>>>>> "MB" == Michael Boers <michaelscotttech at gmail.com> writes:

MB> I have setup an asterisk based phone system using snom-320 (SIP
MB> based) phones.

MB> I would like to change what seems to be the default procedure for
MB> an attended call transfer. Right now, the phone user places the
MB> call on hold, calls the extension using a "extension" button on
MB> the phone, speaks with the call recipient , and presses transfer
MB> to transfer the held call.

MB> The users would like to press transfer, call the extension using a
MB> "extension" button on the phone, speak to the recipient, then
MB> hangup to complete the call.

Reprogram the transfer button to be a hold button, and make sure
transfer-on-onhook (or is it transfer-on-hangup?) is turned on in the
phone.

I think that should work, I can check when I'm at work tomorrow.


/Benny