[asterisk-users] Queue calls drop to voicemail intermittantly

Robert Norton - SophMedia LLC robert.norton at sophmedia.com
Mon Dec 17 12:45:25 CST 2007


Are the agents "ignoring" the calls while their ringing? 

 

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Robert Norton
SophMedia LLC Operations Manager
Cell: 480-234-4312 Office: 480-626-5449 (x300)
P.O. Box 7755 Tempe, AZ 85281
http://www.XStreamHost.com - Web Hosting
http://www.SophMedia.com - Consulting & Web Development

 

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From: asterisk-users-bounces at lists.digium.com
[mailto:asterisk-users-bounces at lists.digium.com] On Behalf Of Gregory
Malsack
Sent: Monday, December 17, 2007 11:36 AM
To: asterisk-users at lists.digium.com
Subject: [asterisk-users] Queue calls drop to voicemail intermittantly

 

Can anyone tell me what might cause callers on hold in a queue to drop into
agents voicemail boxes?

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