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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Are the agents &#8220;ignoring&#8221; the
calls while their ringing? <o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>--<br>
Robert Norton<br>
SophMedia LLC Operations Manager<br>
Cell: 480-234-4312 Office: 480-626-5449 (x300)<br>
<st1:address w:st="on"><st1:Street w:st="on">P.O. Box 7755</st1:Street> <st1:City
 w:st="on">Tempe</st1:City>, <st1:State w:st="on">AZ</st1:State> <st1:PostalCode
 w:st="on">85281</st1:PostalCode></st1:address><br>
<a href="http://www.XStreamHost.com">http://www.XStreamHost.com</a> - Web
Hosting<br>
<a href="http://www.SophMedia.com">http://www.SophMedia.com</a> - Consulting
&amp; Web Development</span></font><font color=navy><span style='color:navy'><o:p></o:p></span></font></p>

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<p class=MsoNormal><font size=2 color=navy face=Calibri><span style='font-size:
11.0pt;color:navy'>&nbsp;<o:p></o:p></span></font></p>

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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>--<br>
NOTICE:<br>
This e-mail (including all attachments) may contain confidential and privileged
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all copies of this message immediately.</span></font><font color=navy><span
style='color:navy'><o:p></o:p></span></font></p>

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<p class=MsoNormal><font size=2 color=navy face=Calibri><span style='font-size:
11.0pt;color:navy'>&nbsp;</span></font><o:p></o:p></p>

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face="Times New Roman"><span style='font-size:12.0pt;font-family:"Times New Roman"'>

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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> asterisk-users-bounces@lists.digium.com
[mailto:asterisk-users-bounces@lists.digium.com] <b><span style='font-weight:
bold'>On Behalf Of </span></b>Gregory Malsack<br>
<b><span style='font-weight:bold'>Sent:</span></b> Monday, December 17, 2007
11:36 AM<br>
<b><span style='font-weight:bold'>To:</span></b>
asterisk-users@lists.digium.com<br>
<b><span style='font-weight:bold'>Subject:</span></b> [asterisk-users] Queue
calls drop to voicemail intermittantly</span></font><font size=3
face="Times New Roman"><span style='font-size:12.0pt;font-family:"Times New Roman"'><o:p></o:p></span></font></p>

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<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt'>Can
anyone tell me what might cause callers on hold in a queue to drop into agents
voicemail boxes?<o:p></o:p></span></font></p>

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