[asterisk-users] Sangoma PRI

[Matt]

Ok thanks.... looks like the card is running the most recent version
of the firmware.    Oh well.. as you said Sangoma tech support is
wonderful... and I have no doubts they will assist in resolving the
issue.. just wish they weren't PST (or some variation of that).

On 8/5/07, Tom <tom at ispstuff.com> wrote:
> At 07:02 PM 8/5/2007, you wrote:
> >I found the firmware files on Sangomas website...but could not find
> >the upgrade procedure...can you advise on how to do it or provide a
> >link?
>
>
> I used this.
>
> http://wiki.sangoma.com/sangoma-hardware
>
>
> >On 8/5/07, Tom <tom at ispstuff.com> wrote:
> > > I had something similar happen recently with a new Sangoma 2 port PRI
> > > card with HWEC and a new PRI provider.  Ours would drop carrier about
> > > once a week.
> > >
> > > Sangoma had me upgrade the card firmware (not the drivers) which
> > > fixed our problem.  That is covered on their wiki.
> > >
> > > Their support is excellent.  They bend over backwards to help solve
> > > problems like this and you can even talk to the guy who writes their
> > > firmware.
> > >
> > > Tom
> > >
> > > At 06:19 AM 8/5/2007, you wrote:
> > > >I have verified it is EXACTLY 5 hours.   At 5 hours, the PRI stops
> > > >working until I issue a restart on the wanrouter interface.   I have a
> > > >call into Sangoma and Verizon to figure out who's problem it is.  Can
> > > >anyone offer any thoughts?
> > > >
> > > >On 8/5/07, Matt <mhoppes at gmail.com> wrote:
> > > > > Hi,
> > > > > I have a client who has a system with a Sangoma 1 port PRI card with
> > > > > echo canceling in it.    For some reason, when the system comes up the
> > > > > PRI will stay up for about 4-5 hours, then drop.   "zap show status"
> > > > > shows everything as ok, but we can't make or receive any calls until
> > > > > the system is rebooted.   Just restarting asterisk does not fix the
> > > > > problem.
> > > > >
> > > > > I am going to call Verizon, however wanted to consult the list to see
> > > > > if anyone here had any ideas.  At this point, I am putting my finger
> > > > > on a Verizon issue, as in our lab the system did not have any issues
> > > > > keeping the PRI active and taking calls.
> > > > >
> > > > > Any thoughts?
> > > > >
> > > >
>
>
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