[asterisk-users] Sangoma PRI
Tom
tom at ispstuff.com
Sun Aug 5 19:46:28 CDT 2007
At 07:02 PM 8/5/2007, you wrote:
>I found the firmware files on Sangomas website...but could not find
>the upgrade procedure...can you advise on how to do it or provide a
>link?
I used this.
http://wiki.sangoma.com/sangoma-hardware
>On 8/5/07, Tom <tom at ispstuff.com> wrote:
> > I had something similar happen recently with a new Sangoma 2 port PRI
> > card with HWEC and a new PRI provider. Ours would drop carrier about
> > once a week.
> >
> > Sangoma had me upgrade the card firmware (not the drivers) which
> > fixed our problem. That is covered on their wiki.
> >
> > Their support is excellent. They bend over backwards to help solve
> > problems like this and you can even talk to the guy who writes their
> > firmware.
> >
> > Tom
> >
> > At 06:19 AM 8/5/2007, you wrote:
> > >I have verified it is EXACTLY 5 hours. At 5 hours, the PRI stops
> > >working until I issue a restart on the wanrouter interface. I have a
> > >call into Sangoma and Verizon to figure out who's problem it is. Can
> > >anyone offer any thoughts?
> > >
> > >On 8/5/07, Matt <mhoppes at gmail.com> wrote:
> > > > Hi,
> > > > I have a client who has a system with a Sangoma 1 port PRI card with
> > > > echo canceling in it. For some reason, when the system comes up the
> > > > PRI will stay up for about 4-5 hours, then drop. "zap show status"
> > > > shows everything as ok, but we can't make or receive any calls until
> > > > the system is rebooted. Just restarting asterisk does not fix the
> > > > problem.
> > > >
> > > > I am going to call Verizon, however wanted to consult the list to see
> > > > if anyone here had any ideas. At this point, I am putting my finger
> > > > on a Verizon issue, as in our lab the system did not have any issues
> > > > keeping the PRI active and taking calls.
> > > >
> > > > Any thoughts?
> > > >
> > >
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