[asterisk-users] Sangoma PRI

Matt mhoppes at gmail.com
Sun Aug 5 19:02:51 CDT 2007


I found the firmware files on Sangomas website...but could not find
the upgrade procedure...can you advise on how to do it or provide a
link?

On 8/5/07, Tom <tom at ispstuff.com> wrote:
> I had something similar happen recently with a new Sangoma 2 port PRI
> card with HWEC and a new PRI provider.  Ours would drop carrier about
> once a week.
>
> Sangoma had me upgrade the card firmware (not the drivers) which
> fixed our problem.  That is covered on their wiki.
>
> Their support is excellent.  They bend over backwards to help solve
> problems like this and you can even talk to the guy who writes their
> firmware.
>
> Tom
>
> At 06:19 AM 8/5/2007, you wrote:
> >I have verified it is EXACTLY 5 hours.   At 5 hours, the PRI stops
> >working until I issue a restart on the wanrouter interface.   I have a
> >call into Sangoma and Verizon to figure out who's problem it is.  Can
> >anyone offer any thoughts?
> >
> >On 8/5/07, Matt <mhoppes at gmail.com> wrote:
> > > Hi,
> > > I have a client who has a system with a Sangoma 1 port PRI card with
> > > echo canceling in it.    For some reason, when the system comes up the
> > > PRI will stay up for about 4-5 hours, then drop.   "zap show status"
> > > shows everything as ok, but we can't make or receive any calls until
> > > the system is rebooted.   Just restarting asterisk does not fix the
> > > problem.
> > >
> > > I am going to call Verizon, however wanted to consult the list to see
> > > if anyone here had any ideas.  At this point, I am putting my finger
> > > on a Verizon issue, as in our lab the system did not have any issues
> > > keeping the PRI active and taking calls.
> > >
> > > Any thoughts?
> > >
> >
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