[asterisk-users] Teliax Quality of Service
Steve Totaro
stotaro at totarotechnologies.com
Thu Aug 2 11:31:30 CDT 2007
There is a strong possibility that the problem is on your side. Are you
using a cable or dsl? What are your download and upload speeds? Are you
doing any kind of traffic shaping?
You will not get a guarantee of QoS from any provider. They cannot
control what is happening on your end or what happens on the public
internet. Maybe if you put in a point to point to the provider, then
they might consider it.
If you are seriously considering doing business using VoIP, then I would
reconsider unless your internet provider is providing the VoIP service
and they observe QoS on their equipment. Otherwise, you can never be
sure what the quality will be at any given time. Weigh the saving
against the cost of dropped or garbled calls.
Thanks,
Steve
John Meksavan wrote:
> Asterisk Users,
>
> I recently ran into some problems with the quality of service with
> Teliax. This occurred on August 1, 2007 with a dropped outbound call,
> audio quality isse on the callee side- not hearing me well on callee
> side, and sending DTMF tones (configured for RFC2833). Am I the only
> Teliax customer having this problem?
>
> It seems like when I am ready to go live with my Asterisk PBX System,
> I run into quality of service issues with the SIP provider. Who should
> I go with that would guarantee me quality service just like an analog
> line?
>
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