[asterisk-users] Polycom SP 601 Reboot Issue- Help!

[J French]

Hey thanks for the info.  I just changed their setting and had the
receptionist reboot.  Not noticing any of the internal server error messages
now.  I'll let you know how it goes.  I'm running 2.0.3 because it's all I
can get.  Any ideas on how to get 2.1.1?

On 4/26/07, Justin Hamade <justhamade at gmail.com> wrote:
>
> I spoke with Polycom support recently.  By default the transport is set to
> DNSnaptr but should be set to TCPpeferred.  I have written about it here:
> http://justinhamade.blogspot.com/2007/04/polycom-presence-and-sip-500-errors.html
>
> And make sure you upgrade.  2.1.1 just came out today with a lot of fixes,
> upgrade to 2.0 at least.
>
> Justin
>
> On 4/25/07, Brad Sumrall <Brads at ftnco.com> wrote:
> >
> > Hard reset the phone first!
> > Provision and see if it is fixed.
> > No?
> > Upgrade software (watch out for provisioning changes).
> > Still rebooting?
> > Downgrade software.
> > Still rebooting?
> >
> > You now have a new door stop!
> >
> > -----Original Message-----
> > From: asterisk-users-bounces at lists.digium.com
> > [mailto:asterisk-users-bounces at lists.digium.com ] On Behalf Of Doug
> > Garstang
> > Sent: Wednesday, April 25, 2007 7:04 PM
> > To: Asterisk Users Mailing List - Non-Commercial Discussion
> > Subject: Re: [asterisk-users] Polycom SP 601 Reboot Issue- Help!
> >
> > That used to happen to us _ALL_ the time. Sometimes you'd just have to
> > press the 'Directory' key and the phone would instantly reboot. It was
> > very easy to reproduce and Polycom where useless at admitting it might
> > be a problem. It occurred on several phones. Funnily enough, the phone
> > it was most reproducable on was a 601 being used as a Receptionist phone
> > with 3 sidecars... and about 35 buddies being watched. Hmmm!
> >
> > Russ Beaupre wrote:
> > > We had a situation where the 601 base went missing and the electrical
> > > connection between the side cars and the 601 was broke.  Might be
> > > worth a look to see if the phone got damaged.
> > >
> > >
> > >     -----Original Message-----
> > >     From: Jerry Jones < jjones at danrj.com>
> > >     To: Asterisk Users Mailing List - Non-Commercial Discussion
> > >     <asterisk-users at lists.digium.com>
> > >     Date: Tue, 24 Apr 2007 12:27:46 -0500
> > >     Subject: Re: [asterisk-users] Polycom SP 601 Reboot Issue- Help!
> > >
> > >     The only reboot issue I have with 1 sidecar is the side car
> > deciding
> > >     to randonly rebbot, not the phone itself
> > >
> > >     Perhaps upgrading to 2.1 will help?
> > >
> > >
> > >     On Apr 24, 2007, at 10:51 AM, J French wrote:
> > >
> > >     > I have a Polycom 601 with 3 expansion modules running 2.0.3.  We
> > >     > have Buddywatch set up on around 42 users on the expansion
> > >     > modules.  We are experiencing reboots on the 601.  Today it
> > >     > happened twice after users paged through the phones.  The page
> > >     > groups have about 23 phones each.  There is a third page group
> > >     > comprising all 46 phones.  I'm thinking it may be an issue with
> > >     > changing buddywatch state on so many buddies so quickly.  Also,
> > >     the
> > >     > cpu usage is pegged at 100% for around 3 minutes after it
> > reboots,
> > >     > FWIW.
> > >     >
> > >     > Anyone else experiencing rebbots on the 601?  Advice is really
> > >     needed!
> > >     >
> > >     > Thanks
> > >     > _______________________________________________
> > >     > --Bandwidth and Colocation provided by Easynews.com<http://easynews.com/>--
> > >     >
> > >     > asterisk-users mailing list
> > >     > To UNSUBSCRIBE or update options visit:
> > >     >    http://lists.digium.com/mailman/listinfo/asterisk-users
> > >
> > >     _______________________________________________
> > >     --Bandwidth and Colocation provided by Easynews.com<http://easynews.com/>--
> > >
> > >     asterisk-users mailing list
> > >     To UNSUBSCRIBE or update options visit:
> > >         http://lists.digium.com/mailman/listinfo/asterisk-users
> > >
> > >
> > ------------------------------------------------------------------------
> > >
> > > _______________________________________________
> > > --Bandwidth and Colocation provided by Easynews.com<http://easynews.com/>--
> > >
> > > asterisk-users mailing list
> > > To UNSUBSCRIBE or update options visit:
> > >    http://lists.digium.com/mailman/listinfo/asterisk-users
> > >
> >
> > _______________________________________________
> > --Bandwidth and Colocation provided by Easynews.com<http://easynews.com/>--
> >
> > asterisk-users mailing list
> > To UNSUBSCRIBE or update options visit:
> >    http://lists.digium.com/mailman/listinfo/asterisk-users
> >
> >
> > _______________________________________________
> > --Bandwidth and Colocation provided by Easynews.com<http://easynews.com/>--
> >
> > asterisk-users mailing list
> > To UNSUBSCRIBE or update options visit:
> >    http://lists.digium.com/mailman/listinfo/asterisk-users
> >
>
>
>
> --
> Justin
> _______________________________________________
> --Bandwidth and Colocation provided by Easynews.com <http://easynews.com/>--
>
> asterisk-users mailing list
> To UNSUBSCRIBE or update options visit:
>   http://lists.digium.com/mailman/listinfo/asterisk-users
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: http://lists.digium.com/pipermail/asterisk-users/attachments/20070426/8db344aa/attachment.htm