[asterisk-users] [OT] OMG Verizon is terrible

Andrew Latham lathama at lathama.com
Fri Apr 20 07:53:28 MST 2007


I make a habit of just buying hamburgers and stopping by the CO or hut
where I see the vans.  I tell them that I am buying favors with food
and they like it..   Its a lot of work but it helps....


On 4/20/07, Steve Totaro <stevetotaro at hotmail.com> wrote:
> Noah Miller wrote:
> >> > Had an appointment for these schmoes to come out and install another
> >> > line.  Was supposed to be 8-12.  Its now 6PM and not even call.
> >> Missed
> >> > 3 sales calls waiting on these jerks.
> >> >
> >> > No wonder customers were jumping ship to Vonage.
> >
> > I once had to oversee Verizon install a PRI line in Manhattan.  I live
> > 2.5 hours away, but we made the appointment, and I was there, but the
> > Verizon tech never showed.  I made another appointment, and it
> > happened again, and again, and again.  I don't even remember how many
> > times it finally took, but it was ridiculous.  The techs were even
> > lying and saying they came and there was no one there to let them in.
> > They seem to have gotten better in recent years, but they own all the
> > physical lines, and they know it.
> >
> >
> > - Noah
> >
> >
> > On 4/19/07, Steve Totaro <stotaro at asteriskhelpdesk.com> wrote:
> >> They are all terrible in their own way.  Don't you have someone you can
> >> delegate the Verizon babysitting responsibility to?  I would consider
> >> sales calls a little more important than being a babysitter.
> >>
> >> Thanks,
> >> Steve Totaro
> >> http://www.asteriskhelpdesk.com
> >> KB3OPB
> >>
> >>
> >> > -----Original Message-----
> >> > From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
> >> > bounces at lists.digium.com] On Behalf Of Lee Jenkins
> >> > Sent: Wednesday, April 18, 2007 6:07 PM
> >> > To: Asterisk Users Mailing List - Non-Commercial Discussion
> >> > Subject: [asterisk-users] [OT] OMG Verizon is terrible
> >> >
> >> >
> >> > Had an appointment for these schmoes to come out and install another
> >> > line.  Was supposed to be 8-12.  Its now 6PM and not even call.
> >> Missed
> >> > 3 sales calls waiting on these jerks.
> >> >
> >> > No wonder customers were jumping ship to Vonage.
> >> >
> >> > --
> >> >
> >> > Warm Regards,
> >> >
> >> > Lee
> >>
>
>
> Thats funny.  My last turn up with Verizon was a Multilink with three
> T1s.  Three DIFFERENT techs showed up at about the same time, each with
> a different work order.
>
> Thanks,
> Steve
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-- 
---
Andrew Latham - AKA: LATHAMA (lay-th-ham-eh)
lathama at lathama.com - lathama at gmail.com
If any of the above are down we have bigger problems than my email!
Hind sight is most always 20/20 or better.
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