[asterisk-users] [OT] OMG Verizon is terrible

[Steve Totaro]

Noah Miller wrote:
>> > Had an appointment for these schmoes to come out and install another
>> > line.  Was supposed to be 8-12.  Its now 6PM and not even call.
>> Missed
>> > 3 sales calls waiting on these jerks.
>> >
>> > No wonder customers were jumping ship to Vonage.
>
> I once had to oversee Verizon install a PRI line in Manhattan.  I live
> 2.5 hours away, but we made the appointment, and I was there, but the
> Verizon tech never showed.  I made another appointment, and it
> happened again, and again, and again.  I don't even remember how many
> times it finally took, but it was ridiculous.  The techs were even
> lying and saying they came and there was no one there to let them in.
> They seem to have gotten better in recent years, but they own all the
> physical lines, and they know it.
>
>
> - Noah
>
>
> On 4/19/07, Steve Totaro <stotaro at asteriskhelpdesk.com> wrote:
>> They are all terrible in their own way.  Don't you have someone you can
>> delegate the Verizon babysitting responsibility to?  I would consider
>> sales calls a little more important than being a babysitter.
>>
>> Thanks,
>> Steve Totaro
>> http://www.asteriskhelpdesk.com
>> KB3OPB
>>
>>
>> > -----Original Message-----
>> > From: asterisk-users-bounces at lists.digium.com [mailto:asterisk-users-
>> > bounces at lists.digium.com] On Behalf Of Lee Jenkins
>> > Sent: Wednesday, April 18, 2007 6:07 PM
>> > To: Asterisk Users Mailing List - Non-Commercial Discussion
>> > Subject: [asterisk-users] [OT] OMG Verizon is terrible
>> >
>> >
>> > Had an appointment for these schmoes to come out and install another
>> > line.  Was supposed to be 8-12.  Its now 6PM and not even call.
>> Missed
>> > 3 sales calls waiting on these jerks.
>> >
>> > No wonder customers were jumping ship to Vonage.
>> >
>> > --
>> >
>> > Warm Regards,
>> >
>> > Lee
>>


Thats funny.  My last turn up with Verizon was a Multilink with three 
T1s.  Three DIFFERENT techs showed up at about the same time, each with 
a different work order.

Thanks,
Steve